Support
Most problems come with an error code and a hint. Start there; write to us when that does not solve it.
Find the answer
Troubleshooting
Error codes, exit codes and what to do.
Quickstart
The tested starter flow, step by step.
FAQ
Buying, the licence, updates, browsers, Blender and MCP.
Every refusal of the CLI and the SDK carries a code, a reason and a hint. Look the code up in troubleshooting or in capabilities and limits. Add --json to a CLI command for the full structured output.
Write to us
Include the error code, the command you ran and its output, and your order id when the question is about a purchase. Never send an API token or a download link: we do not need them.
Request a refund
The refund policy says when a purchase is refunded. A request needs a paid order of your account.
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